Shipping Policy

Shipping Policy

At Congia LTD, we aim to deliver your orders quickly and securely.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time
Estimated delivery time is between 5–10 business days, depending on your location and shipping conditions.

Shipping Locations
We currently ship to customers in the United Kingdom and selected international locations.

Shipping Costs
Shipping costs are calculated at checkout and may vary depending on the destination and order size.

Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details.

Delays
Please note that delivery times may be affected by external factors such as customs, weather conditions, or courier delays. Congia LTD is not responsible for delays beyond our control.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages
Congia LTD is not responsible for lost or stolen packages confirmed as delivered by the carrier. Please contact the shipping provider for assistance.

Contact Information
For any shipping-related questions, please contact us at:
Email: contact@congialtd.com