At Congia LTD | Digital Studio, customer satisfaction is important to us. Due to the nature of digital services and custom work, refunds are handled on a case-by-case basis.
Clients may request a refund before the project has officially started. Once work has begun, partial refunds may be considered depending on the amount of completed work and resources used.
Digital products, custom designs, edited content, and completed services are generally non-refundable after delivery.
If you experience any issues with your order or service, please contact us and our team will work to find a fair solution as quickly as possible.
For refund requests or support inquiries, please contact:
Email: support@congialtd.com
Congia LTD reserves the right to update or modify this policy at any time without prior notice.